This disengagement can lead to less than optimal performance outcomes in the following areas: customer ratings • profitability • productivity • turnover • safety incidents • theft • absenteeism • patient safety incidents • quality.
How can we reverse this trend in senior living communities?
Implement a growth-mindset where developing your managers consistently using a formal leadership program is a priority. Gallup research says “those that get the opportunity to continually develop are twice as likely to say they will spend their career with their company.'' If your organization has not yet formalized an opportunity for managers to grow, KPV & Associates can help!
Move Forward is a 12-month action-based program that focuses on key leadership deficiencies identified among senior living communities. If you want to electrify your culture and achieve something truly different in 2020, make workforce development a priority. To learn how, contact Katie at 727-415-4437 or check out our website at www.kpvmove.com!
