As we enter into 2022 and the challenges it may hold, what will your organization do differently to build culture and develop leaders?
7 Things to Look for when selecting a training program.
It’s no secret that serving in the senior living space comes with stress, and lots of it, especially during the COVID-19 pandemic. Whether you are helping your residents stay healthy and engaged, or implementing one of the hundreds of infection control directives to keep them safe, you need to find time to take a break. Pause for a minute.
This disengagement can lead to less than optimal performance outcomes in the following areas: customer ratings • profitability • productivity • turnover • safety incidents • theft • absenteeism • patient safety incidents • quality.How can we reverse this trend in senior living communities? Implement a growth-mindset where developing your managers consistently using a formal leadership program is a priority. Gallup research says &l...
Do your managers know how to effectively set goals with their team members and hold them accountable? According to Gallup, 87% of managers do not, which equates to 59-92% employee disengagement! Our program (Move Forward) is designed to build this skill--please contact Katie @ katie@kpvmove.com for more info!
Provide Tools for Success If we don’t do something different as an industry, we will not keep up with the recruiting challenge..